Hi,

I can log in using credentials of one user (linuxadmin) but fails with the credentials of another user (mreagan)

Unfortunately I do not admin the Windows domain machine.

I have included the exceptions entered into the log when the login fails

From /var/log/jenkins/jenkins.log

Feb 24, 2016 10:02:12 AM hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider retrieveUser
WARNING: Credential exception trying to authenticate against CRESTRON.CRESTRON.COM domain
org.acegisecurity.BadCredentialsException: Failed to retrieve user information for mreagan; nested exception is javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DB, problem 5012 (DIR_ERROR), data 0
^@]; remaining name 'CN=Michael Reagan,OU=Engineering/Firmware,OU=HW Engineering,OU=22 Link,OU=Crestron Domain Users,OU=Crestron,DC=CRESTRON,DC=CRESTRON,DC=com'
at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:334)
at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:219)
at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:163)
at org.acegisecurity.providers.dao.AbstractUserDetailsAuthenticationProvider.authenticate(AbstractUserDetailsAuthenticationProvider.java:122)
at org.acegisecurity.providers.ProviderManager.doAuthentication(ProviderManager.java:200)
at org.acegisecurity.AbstractAuthenticationManager.authenticate(AbstractAuthenticationManager.java:47)
at org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:74)
at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:252)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76)
at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:81)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1482)
at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1474)
at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:499)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:137)
at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:533)
at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:231)
at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1086)
at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:428)
at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:193)
at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1020)
at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:135)
at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:116)
at org.eclipse.jetty.server.Server.handle(Server.java:370)
at org.eclipse.jetty.server.AbstractHttpConnection.handleRequest(AbstractHttpConnection.java:489)
at org.eclipse.jetty.server.AbstractHttpConnection.content(AbstractHttpConnection.java:960)
at org.eclipse.jetty.server.AbstractHttpConnection$RequestHandler.content(AbstractHttpConnection.java:1021)
at org.eclipse.jetty.http.HttpParser.parseNext(HttpParser.java:865)
at org.eclipse.jetty.http.HttpParser.parseAvailable(HttpParser.java:240)
at org.eclipse.jetty.server.AsyncHttpConnection.handle(AsyncHttpConnection.java:82)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint.handle(SelectChannelEndPoint.java:668)
at org.eclipse.jetty.io.nio.SelectChannelEndPoint$1.run(SelectChannelEndPoint.java:52)
at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
at java.lang.Thread.run(Thread.java:745)
Caused by: javax.naming.NamingException: [LDAP: error code 1 - 000020D6: SvcErr: DSID-031007DB, problem 5012 (DIR_ERROR), data 0
^@]; remaining name 'CN=Michael Reagan,OU=Engineering/Firmware,OU=HW Engineering,OU=22 Link,OU=Crestron Domain Users,OU=Crestron,DC=CRESTRON,DC=CRESTRON,DC=com'
at com.sun.jndi.ldap.LdapCtx.mapErrorCode(LdapCtx.java:3128)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:3034)
at com.sun.jndi.ldap.LdapCtx.processReturnCode(LdapCtx.java:2841)
at com.sun.jndi.ldap.LdapCtx.c_lookup(LdapCtx.java:1035)
at com.sun.jndi.toolkit.ctx.ComponentContext.c_resolveIntermediate_nns(ComponentContext.java:170)
at com.sun.jndi.toolkit.ctx.AtomicContext.c_resolveIntermediate_nns(AtomicContext.java:360)
at com.sun.jndi.toolkit.ctx.ComponentContext.p_resolveIntermediate(ComponentContext.java:399)
at com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(ComponentDirContext.java:223)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCompositeDirContext.java:139)
at com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCompositeDirContext.java:127)
at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.resolveGroups(ActiveDirectoryUnixAuthenticationProvider.java:398)
at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:318)
... 45 more