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  1. Jenkins
  2. JENKINS-35512

Blank screen when creating new item after upgrading to 2.7

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    Details

    • Type: Bug
    • Status: Resolved (View Workflow)
    • Priority: Blocker
    • Resolution: Duplicate
    • Component/s: core
    • Labels:
      None
    • Environment:
      Tomcat: tomcat-7.0.42
      Java: 1.8.0_25-b17
    • Similar Issues:

      Description

      I upgraded to jenkins 2.7. After which, i am unable to create a new item either through the interface or through CLI. This jenkins is running behind a tomcat server. I looked at the thread dump, but I dont see anything that I could paste that is relevant. Is there some other spot where I can look and provide you with more information about the error?

        Attachments

        1. empty_page.png
          empty_page.png
          30 kB
        2. form.png
          form.png
          52 kB
        3. html.png
          html.png
          38 kB
        4. no_mode.png
          no_mode.png
          33 kB

          Issue Links

            Activity

            Hide
            apflieger Arnaud Pflieger added a comment -

            I have a similar problem.
            I just installed jenkins from scratch (2.7.1), I installed the "suggested by the community" plugins and when I click on "create a new job", I get to a blank page. There's nothing in the logs.

            Show
            apflieger Arnaud Pflieger added a comment - I have a similar problem. I just installed jenkins from scratch (2.7.1), I installed the "suggested by the community" plugins and when I click on "create a new job", I get to a blank page. There's nothing in the logs.
            Hide
            kunalkulkarni kunal kulkarni added a comment - - edited

            I have the same problem. I checked the chrome console and there is a 500 server error.

            view/All/itemCategories?depth=3

            Stack trace

            javax.servlet.ServletException: java.lang.NoSuchMethodError: hudson.model.Messages.ExternalJob_DisplayName()Ljava/lang/String;
            at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:796)
            at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876)
            at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:233)
            at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
            at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)
            at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876)
            at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
            at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
            at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
            at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669)
            at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
            at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:126)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
            at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:49)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
            at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
            at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
            at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76)
            at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
            at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
            at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
            at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
            at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652)
            at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585)
            at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
            at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:553)
            at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223)
            at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127)
            at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515)
            at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185)
            at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061)
            at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
            at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97)
            at org.eclipse.jetty.server.Server.handle(Server.java:499)
            at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311)
            at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257)
            at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544)
            at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
            at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145)
            at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615)
            at java.lang.Thread.run(Thread.java:744)
            Caused by: java.lang.NoSuchMethodError: hudson.model.Messages.ExternalJob_DisplayName()Ljava/lang/String;
            at hudson.model.ExternalJob$DescriptorImpl.getDisplayName(ExternalJob.java:132)
            at hudson.model.View.doItemCategories(View.java:1058)
            at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
            at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57)
            at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
            at java.lang.reflect.Method.invoke(Method.java:606)
            at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:324)
            at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:167)
            at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:100)
            at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:124)
            at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
            at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746)
            ... 58 more

            Show
            kunalkulkarni kunal kulkarni added a comment - - edited I have the same problem. I checked the chrome console and there is a 500 server error. view/All/itemCategories?depth=3 Stack trace javax.servlet.ServletException: java.lang.NoSuchMethodError: hudson.model.Messages.ExternalJob_DisplayName()Ljava/lang/String; at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:796) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876) at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:233) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:876) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:812) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1669) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:126) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:76) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1652) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:585) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:553) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:223) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1127) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:515) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:185) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1061) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:97) at org.eclipse.jetty.server.Server.handle(Server.java:499) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:311) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:257) at org.eclipse.jetty.io.AbstractConnection$2.run(AbstractConnection.java:544) at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:615) at java.lang.Thread.run(Thread.java:744) Caused by: java.lang.NoSuchMethodError: hudson.model.Messages.ExternalJob_DisplayName()Ljava/lang/String; at hudson.model.ExternalJob$DescriptorImpl.getDisplayName(ExternalJob.java:132) at hudson.model.View.doItemCategories(View.java:1058) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:57) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:606) at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:324) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:167) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:100) at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:124) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:746) ... 58 more
            Hide
            bawinburn Bill Winburn added a comment -

            I had this same problem in version 2.14 and Just updated to the latest version, 2.21, to see if that fixed it. It did not fix the problem. Is there a fix or do I need to try and go back to a version I know works (2.11)?

            Show
            bawinburn Bill Winburn added a comment - I had this same problem in version 2.14 and Just updated to the latest version, 2.21, to see if that fixed it. It did not fix the problem. Is there a fix or do I need to try and go back to a version I know works (2.11)?
            Hide
            oleg_nenashev Oleg Nenashev added a comment -

            Try updating External Job Monitor to the latest version.
            It is fixed in https://github.com/jenkinsci/external-monitor-job-plugin/pull/14 by Manuel Recena Soto

            This issue duplicates JENKINS-36875

            Show
            oleg_nenashev Oleg Nenashev added a comment - Try updating External Job Monitor to the latest version. It is fixed in https://github.com/jenkinsci/external-monitor-job-plugin/pull/14 by Manuel Recena Soto This issue duplicates JENKINS-36875
            Hide
            oleg_nenashev Oleg Nenashev added a comment -

            Closing as Duplicate since there is no feedback from requesters

            Show
            oleg_nenashev Oleg Nenashev added a comment - Closing as Duplicate since there is no feedback from requesters

              People

              • Assignee:
                Unassigned
                Reporter:
                omarhaq Omar Haq
              • Votes:
                2 Vote for this issue
                Watchers:
                8 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: