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  1. Jenkins
  2. JENKINS-42544

com.hp.application.automation.tools.common.SSEException when launching a test

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      Description

      sometimes, our jenkins instance brecome unavailable to lanch alm tests:

      wher have this error:

      Failed login to ALM Server URL: http://xxx:8080/qcbin. Exception: com.hp.application.automation.tools.common.SSEException: java.lang.StringIndexOutOfBoundsException: String index out of range: -1

      to resolve this problem, whe have to restart the jenkins master

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          raphael_unique Raphaël UNIQUE added a comment -

          Hi Tarik,

           

          version deployed: 3.0.6

          Show
          raphael_unique Raphaël UNIQUE added a comment - Hi Tarik,   version deployed: 3.0.6
          Hide
          guevara tarik MBARKI added a comment -

          Salut Raphaël, 

          I think the problem come from the version of parametrized-remote-trigger-plugin plugin, the value of cookie is setting statically.

          Check you  parametrized-remote-trigger-plugin version, it should not be (3.0.0 ~ 3.0.4)

          Show
          guevara tarik MBARKI added a comment - Salut Raphaël,  I think the problem come from the version of parametrized-remote-trigger-plugin plugin, the value of cookie is setting statically. Check you  parametrized-remote-trigger-plugin version, it should not be (3.0.0 ~ 3.0.4)
          Hide
          roy_lu Roy Lu added a comment -

          Hi Raphaël UNIQUE,

          The response seems ok. I suggest you to submit a ALM case, a private channel. Because this problem need further investigation.  Something may not proper to communicate here in a public place.

          Since it not always happens. I guess it's because of network problem or ALM down.

          Show
          roy_lu Roy Lu added a comment - Hi Raphaël UNIQUE , The response seems ok. I suggest you to submit a ALM case, a private channel. Because this problem need further investigation.  Something may not proper to communicate here in a public place. Since it not always happens. I guess it's because of network problem or ALM down.
          Hide
          raphael_unique Raphaël UNIQUE added a comment - - edited

          the error occured yesterday:

          • http://alm.stef.com:8080/qcbin/rest/is-authenticated
            
            Error 401 Authentication failed. Browser based integrations - to login append '?login-form-required=y' to the url you tried to access.
            h2. HTTP ERROR 401
            
            Problem accessing /qcbin/rest/is-authenticated. Reason:
            
            Authentication failed. Browser based integrations - to login append '?login-form-required=y' to the url you tried to access.
            
             
            ----
            Powered by Jetty://
             

          Headers:

          Cache-Control →must-revalidate,no-cache,no-store
          Content-Length →541
          Content-Type →text/html; charset=ISO-8859-1
          Date →Wed, 28 Jun 2017 08:13:03 GMT
          Server →Jetty(9.1.4.v20140401)
          WWW-Authenticate →LWSSO realm="http://alm.stef.com:8080/qcbin/authentication-point"
          
          Show
          raphael_unique Raphaël UNIQUE added a comment - - edited the error occured yesterday: http://alm.stef.com:8080/qcbin/rest/is-authenticated Error 401 Authentication failed. Browser based integrations - to login append '?login-form-required=y' to the url you tried to access. h2. HTTP ERROR 401 Problem accessing /qcbin/ rest /is-authenticated. Reason: Authentication failed. Browser based integrations - to login append '?login-form-required=y' to the url you tried to access.   ---- Powered by Jetty: //   Headers: Cache-Control →must-revalidate,no-cache,no-store Content-Length →541 Content-Type →text/html; charset=ISO-8859-1 Date →Wed, 28 Jun 2017 08:13:03 GMT Server →Jetty(9.1.4.v20140401) WWW-Authenticate →LWSSO realm= "http: //alm.stef.com:8080/qcbin/authentication-point"
          Hide
          roy_lu Roy Lu added a comment -

          Can you check that if the issue occure, visit 
          http://alm.stef.com:8080/qcbin/rest/is-authenticated
          what headers and values would you get in the response?

          Show
          roy_lu Roy Lu added a comment - Can you check that if the issue occure, visit  http://alm.stef.com:8080/qcbin/rest/is-authenticated what headers and values would you get in the response?

            People

            • Assignee:
              roy_lu Roy Lu
              Reporter:
              raphael_unique Raphaël UNIQUE
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                Updated:
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