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  1. Jenkins
  2. JENKINS-42672

Unable to fetch Private repository in GitHub

    Details

    • Type: Bug
    • Status: Resolved (View Workflow)
    • Priority: Critical
    • Resolution: Not A Defect
    • Component/s: core, github-plugin
    • Environment:
      apache-tomcat-7.0.75,jenkins-2.49 and tried on later versions also,windows (7,8.1,10,server 2012 R2),jdk-8u121-windows-x64,google chrome and edge browser,The error is same in both deployment in tomcat and also running the jar file from command line
    • Similar Issues:
    • Epic Link:
    • Sprint:
      1.0

      Description

      today I am getting error with private repositories while building the job.WIth public it is successful.

      I am getting the below error.

       

      The error is same in both deployment in tomcat and also running the jar file from command line.

      ------------------

      Started by user admin
      Building in workspace C:\Windows\system32\config\systemprofile\.jenkins\workspace\InstallCreation
      Cloning the remote Git repository
      Cloning repository https://github.com/erwin-inc/BuildAutomation_DailyInstallCreation.git
      > git.exe init C:\Windows\system32\config\systemprofile\.jenkins\workspace\InstallCreation # timeout=10
      Fetching upstream changes from https://github.com/erwin-inc/BuildAutomation_DailyInstallCreation.git
      > git.exe --version # timeout=10
      using GIT_ASKPASS to set credentials github
      > git.exe fetch --tags --progress https://github.com/erwin-inc/BuildAutomation_DailyInstallCreation.git +refs/heads/:refs/remotes/origin/
      ERROR: Timeout after 10 minutes
      ERROR: Error cloning remote repo 'origin'

      ------------

        Attachments

          Activity

          Hide
          oleg_nenashev Oleg Nenashev added a comment -

          You need to generate the support bundle and to attach it to this ticket

          Show
          oleg_nenashev Oleg Nenashev added a comment - You need to generate the support bundle and to attach it to this ticket
          Show
          ur00361883 uday kiran reddy added a comment - support_2017-03-12_11.17.45.zip
          Show
          ur00361883 uday kiran reddy added a comment - support_2017-03-12_11.17.45.zip
          Hide
          paulerickson Paul Erickson added a comment -

          Your console output looks different from mine, like you're not using credentials or something, but I learned that when using a personal access key, you need to include the username. Without it, the organization scan goes fine, but the fetch fails.

          Show
          paulerickson Paul Erickson added a comment - Your console output looks different from mine, like you're not using credentials or something, but I learned that when using a personal access key, you need to include the username. Without it, the organization scan goes fine, but the fetch fails.
          Hide
          integer Kanstantsin Shautsou added a comment -

          Looks like you didn't configure gitscm with keys for accessing your private repo. I see nothing related to github plugin.

          Show
          integer Kanstantsin Shautsou added a comment - Looks like you didn't configure gitscm with keys for accessing your private repo. I see nothing related to github plugin.

            People

            • Assignee:
              Unassigned
              Reporter:
              ur00361883 uday kiran reddy
            • Votes:
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              Watchers:
              4 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: