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  1. Jenkins
  2. JENKINS-43629

Unable to upgrade Jenkins on Ubuntu 14.04 LTS using 'apt-get upgrade' - The following packages have been kept back


    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Minor
    • Resolution: Unresolved
    • Component/s: packaging
    • Labels:
    • Similar Issues:


      We are just now experiencing this issue with upgrades from the official jenkins-ci.org repo. After upgrading one of our staging environments, we moved on our production server, only to find out the jenkins package has been kept back.

      root@deployer-dev:~# apt-get update
      ### previous/unrelated lines removed for brevity
      Ign http://pkg.jenkins-ci.org binary/ InRelease                     
      Hit http://ppa.launchpad.net trusty InRelease                             
      Hit http://pkg.jenkins-ci.org binary/ Release.gpg                          
      Hit http://pkg.jenkins-ci.org binary/ Release                       
      Hit http://pkg.jenkins-ci.org binary/ Packages                     
      Ign http://pkg.jenkins-ci.org binary/ Translation-en_US
      Ign http://pkg.jenkins-ci.org binary/ Translation-en
      Reading package lists... Done
      root@deployer-dev:~# apt-get upgrade
      Reading package lists... Done
      Building dependency tree       
      Reading state information... Done
      Calculating upgrade... Done
      The following packages have been kept back:
      0 upgraded, 0 newly installed, 0 to remove and 1 not upgraded.

      We've tried several apt-get commands to force the upgrade

      $ apt-get dist-upgrade
      $ apt-get dist-upgrade jenkins
      $ apt-get upgrade jenkins
      $ apt-get install --reinstall jenkins

      ... but the package just won't install. We know that it can be manually and easily be upgraded, but we'd rather use the standard apt-get upgrade process we've always used in the past for consistency.

      The new version is listed, but it won't upgrade.

      root@deployer-dev:~# apt-cache policy jenkins
        Installed: 2.52
        Candidate: 2.55
        Version table:
           2.55 0
              500 http://pkg.jenkins-ci.org/debian/ binary/ Packages
       *** 2.52 0
              100 /var/lib/dpkg/status

      We've also managed to upgrade all other linux packages on this machine, except Jenkins. Some more info about this particular server:

      $ root@deployer-dev:~# lsb_release -a
      No LSB modules are available.
      Distributor ID:    Ubuntu
      Description:    Ubuntu 14.04.5 LTS
      Release:    14.04
      Codename:    trusty
      $ uname -a
      Linux deployer-dev 3.13.0-116-generic #163-Ubuntu SMP Fri Mar 31 14:13:22 UTC 2017 x86_64 x86_64 x86_64 GNU/Linux

      Oddly enough, one of our staging environments is running Ubuntu 16.04 LTS, where the upgrade worked normally.

      Would it be possible to provide any clues to resolve this?

      Kind regards.


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              • Assignee:
                juliohm Julio Morimoto
              • Votes:
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                12 Start watching this issue


                • Created: