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  1. Jenkins
  2. JENKINS-48036

Email Extension Plugin does not send to cell phone emails @tmomail.net or @vnet.com

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    • Icon: Bug Bug
    • Resolution: Not A Defect
    • Icon: Blocker Blocker
    • email-ext-plugin
    • We are using Jenkins 2.16, Email Extension Plugin 2.47, and Status Monitor Plugin 1.3 ... Jenkins is running as a Windows Service on 2008R2

      I have also posted on Stack Exchange. This issue stops our ability to monitor our Production Site.

       

      We are using Jenkins 2.16, Email Extension Plugin 2.47, and Status Monitor Plugin in order to check our site to make sure it is up. The goal is to send an email to our cell phones to alert us that the check failed.
      Everything says it works, but no one is getting texts!
      Emails sent to name@ourcompany.com work. Emails sent to @gmail.com work! Emails going to 1234567899@tmomail.net do not work. I have a powershell on that server that sends an email to 1234567899@tmomail.net and I do get a text as expected.
      I tried the sms Jenkins plugin but it requires a paid membership and my company does not approve.
      I will next try a hack where Jenkins calls a powershell script on the jenkins server. This PS script sends emails to @tmomail.net and @vnet.com emails which have been coming through fine as a text when run manually from the server.
      This hack is totally dumb and harder to manage. Impossible to manage on the Jenkins front end.
      What gives?!? Any Ideas on how to make JUST Jenkins work ?? It sends fine to "normal" emails addresses.
      I see no errors on the console output: https://i.stack.imgur.com/1AT9M.png

            davidvanlaatum David van Laatum
            catheadu Catherine Hinners
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