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  1. Jenkins
  2. JENKINS-49125

Jira Trigger Plugin not triggered due to slow JIRA login

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    • Icon: Bug Bug
    • Resolution: Won't Fix
    • Icon: Blocker Blocker
    • jira-trigger-plugin
    • Jenkins version:2.73.2
      JIRA version:7.4.0
      JIRA trigger plugin version:0.5.1

      Hello,

      May I ask for your help in using the jira-trigger-plugin? 

      I want to trigger jenkins jobs once there's an issue update in JIRA. 

      Currently, the job can be triggered only when there is NOT any restriction in JQL filter, as graph 1.

      If there is any restriction in JQL filter(just configured in JQL filter, other fields' configuration are the same with before, and I have tried many kinds of restriction), the job will NEVER be triggered. as graph 2.

      To troubleshoot:

      Enable Jenkins logging at ALL level for troubleshooting:com.ceilfors.jenkins.plugins.jiratrigger.webhook.JiraWebhook

      From the log, I can get the info as graph 3 and 4.

      Configuration:

      JIRA webhook configuration: graph 5.

      Jenkins configuration graph 6.

       

      Why the job can NOT be triggered when there is restriction in Jenkins filed "JQL filter", I think Jenkins received info from JIRA is correct, right?

      And another more stranger thing is If I set "RESOLVED" on Jenkins filed:"New Value" , even there is no restriction on Jenkins filed:"JQL filter", the job can NOT be triggered neither.

        1. 1 job can be triggered cfg.png
          1 job can be triggered cfg.png
          33 kB
        2. 2 job can NOT be triggered cfg.png
          2 job can NOT be triggered cfg.png
          35 kB
        3. 3.png
          3.png
          55 kB
        4. 4.png
          4.png
          34 kB
        5. 5 JIRA webhook .png
          5 JIRA webhook .png
          29 kB
        6. 6 Jenkins cfg.png
          6 Jenkins cfg.png
          14 kB
        7. jira-trigger-log
          79 kB
        8. jira-trigger-log
          79 kB
        9. system-log
          90 kB

            ceilfors Wisen Tanasa
            hnbyhnby hnbyhnby xu
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              Created:
              Updated:
              Resolved: