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  1. Jenkins
  2. JENKINS-51606

OTA Connectivity Issue with Jenkins 2.125 and HP ALM12.21 OTA (4848)

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      Description

      Hi All,

      I had setup Jenkins 2.125 version and installed HPE Application Automation Tools plugin to integrate Jenkins and ALM. ALM is of 12.21 version and OTA is 4848 build number.

      When i try to build job with Execute HPE Functional Tests from ALM with this setup, its not running and below error is logged. Tried to find out solution from Jenkins JIRA19374 but it didn't help. Just to find out is it 2.125 version issue, i tried installing LTS release 2.107.3 and encountered same issue there. Please advise

      Building in workspace C:\Program Files (x86)\Jenkins\workspace\UFT1
      [UFT1] $ "C:\Program Files (x86)\Jenkins\workspace\UFT1\HpToolsLauncher.exe" -paramfile props30052018164631282.txt
      "Started..."
      Timeout is set to: -1
      Run mode is set to: RUN_LOCAL
      ============================================================================
      Starting test set execution
      Test set name: Automation CI, Test set id:
      Could not create scheduler, please verify ALM client installation on run machine by downloading and in installing the add-in form:
      http://ALMserver:8080/qcbin/TDConnectivity_index.html

       Build step 'Execute HPE functional tests from HPE ALM' changed build result to FAILURE
      Finished: FAILURE

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          Hide
          gront Daniel Gront added a comment -

          Hey Roy Lu, do you have any input on this?

          Show
          gront Daniel Gront added a comment - Hey Roy Lu , do you have any input on this?
          Hide
          roy_lu Roy Lu added a comment -

          It says "please verify ALM client installation on run machine by downloading and in installing the add-in form: 
          http://ALMserver:8080/qcbin/TDConnectivity_index.html"

          Have you did it?

          Show
          roy_lu Roy Lu added a comment - It says "please verify ALM client installation on run machine by downloading and in installing the add-in form:  http://ALMserver:8080/qcbin/TDConnectivity_index.html" Have you did it?
          Hide
          arunch1485 Arunachalam Shanmugamoorthy added a comment -

          Hi Roy,
          Yes i did it. How i am confident was i installed older version of OTA and it thrown version mismatch issue. Then downloaded OTA version matching ALM version we use and installed it. After installing, it is throwing this error but i have it installed.

          Show
          arunch1485 Arunachalam Shanmugamoorthy added a comment - Hi Roy, Yes i did it. How i am confident was i installed older version of OTA and it thrown version mismatch issue. Then downloaded OTA version matching ALM version we use and installed it. After installing, it is throwing this error but i have it installed.
          Hide
          roy_lu Roy Lu added a comment -

          Hi Daniel Gront,

          This should checked by UFT but I can't find the relevant assignee. Can you help?

          Show
          roy_lu Roy Lu added a comment - Hi Daniel Gront , This should checked by UFT but I can't find the relevant assignee. Can you help?
          Hide
          gront Daniel Gront added a comment -

          Hey Tamas Florin, could you check it as well?

          Show
          gront Daniel Gront added a comment - Hey Tamas Florin , could you check it as well?
          Hide
          arunch1485 Arunachalam Shanmugamoorthy added a comment -

          Hi Daniel,

          Any updates on this issue. Looking foward for your update

          Show
          arunch1485 Arunachalam Shanmugamoorthy added a comment - Hi Daniel, Any updates on this issue. Looking foward for your update
          Hide
          gront Daniel Gront added a comment - - edited

          Unfortunately, there are no updates yet. I'll let you know as soon as possible.

          Please share the job settings you run when encountered the issue.

          Show
          gront Daniel Gront added a comment - - edited Unfortunately, there are no updates yet. I'll let you know as soon as possible. Please share the job settings you run when encountered the issue.

            People

            • Assignee:
              tamasflorin Tamas Florin
              Reporter:
              arunch1485 Arunachalam Shanmugamoorthy
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              Watchers:
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              Dates

              • Created:
                Updated: