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  1. Jenkins
  2. JENKINS-54971

Jenkins job hanging suddenly without any failure

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    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Blocker
    • Resolution: Unresolved
    • Component/s: core
    • Environment:
      Jenkins version 3.12, OS Linux (version: 4.1.12-124.16.4.el6uek.x86_64), web browser: chrome/firefox, Java vendor : Oracle (version: 1.8.0_121)
    • Similar Issues:

      Description

      Jenkins jobs are hanging in between suddenly and the job is getting stuck. It is neither failing nor moving forward. We have to abort the job and then rebuild it. Then the job is moving forward. I verified that the jenkins is up & running.

      I am seeing some thread dump from the url : "http://hostname:8080/threadDump"..

       

      Attached is the threaddump at the time jenkins job hung.

       

      Please review and help on how to fix this issue as we are now running into this issue very frequently.

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          Hide
          srikanthande Srikanth Ande added a comment -

          please let me know if any other information is needed. Quick help is needed on this issue as we are running into this issue quite often

          Show
          srikanthande Srikanth Ande added a comment - please let me know if any other information is needed. Quick help is needed on this issue as we are running into this issue quite often
          Hide
          oleg_nenashev Oleg Nenashev added a comment -

          Could you please provide more information about the hanging job? It does not see, there is a pending execution according to the thread dump. UI screenshots and the job's config.xml may help

          Show
          oleg_nenashev Oleg Nenashev added a comment - Could you please provide more information about the hanging job? It does not see, there is a pending execution according to the thread dump. UI screenshots and the job's config.xml may help
          Hide
          srikanthande Srikanth Ande added a comment -

          Hi Oleg,

           

          Like i mentioned above, this issue is intermittent and when it happens, i had to cancel the jenkins job and rebuild it. I will upload the screenshot & job config xml when it happens again.

           

          Thanks,

          Srikanth

          Show
          srikanthande Srikanth Ande added a comment - Hi Oleg,   Like i mentioned above, this issue is intermittent and when it happens, i had to cancel the jenkins job and rebuild it. I will upload the screenshot & job config xml when it happens again.   Thanks, Srikanth
          Hide
          srikanthande Srikanth Ande added a comment -

          Hi,

          I have uploaded the job config.xml & Jenkins UI screenshot  for your reference.  If you see the screenshot, the job will stuck spinning at that point forever. And this happens for different jobs at different code points (no generic pattern)..  I had to cancel the job and then rebuild the job to move forward.

          Please let me know if you need any other information.

          Thanks,

          Srikanth

          Show
          srikanthande Srikanth Ande added a comment - Hi, I have uploaded the job config.xml & Jenkins UI screenshot  for your reference.  If you see the screenshot, the job will stuck spinning at that point forever. And this happens for different jobs at different code points (no generic pattern)..  I had to cancel the job and then rebuild the job to move forward. Please let me know if you need any other information. Thanks, Srikanth

            People

            • Assignee:
              Unassigned
              Reporter:
              srikanthande Srikanth Ande
            • Votes:
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              Watchers:
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              Dates

              • Created:
                Updated: