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  1. Jenkins
  2. JENKINS-55070

"Jenkins.instance is missing" error when restarting Jenkins

    Details

    • Type: Bug
    • Status: Resolved (View Workflow)
    • Priority: Minor
    • Resolution: Fixed
    • Component/s: core
    • Labels:
    • Environment:
      Windows Server 2016
      Java 1.8.0_191-b12
      Jenkins 2.150.1
    • Similar Issues:
    • Released As:
      Jenkins 2.223

      Description

      Sometimes when I try to restart Jenkins (eg. after upgrading the plugins), it just starts returning HTTP 500 errors, and I need to restart the Jenkins service.

      When this happens, I see lots of these errors in the logs:

      Dec 07, 2018 12:03:45 AM org.eclipse.jetty.server.HttpChannel handleException
      WARNING: /
      java.lang.IllegalStateException: Jenkins.instance is missing. Read the documentation of Jenkins.getInstanceOrNull to see what you are doing wrong.
       at jenkins.model.Jenkins.get(Jenkins.java:758)
       at hudson.init.impl.InstallUncaughtExceptionHandler.lambda$init$0(InstallUncaughtExceptionHandler.java:36)
       at org.kohsuke.stapler.compression.CompressionFilter.reportException(CompressionFilter.java:77)
       at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:58)
       at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
       at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
       at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
       at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
       at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1642)
       at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
       at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146)
       at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
       at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
       at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257)
       at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
       at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255)
       at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1340)
       at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203)
       at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
       at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
       at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201)
       at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1242)
       at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144)
       at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
       at org.eclipse.jetty.server.Server.handle(Server.java:503)
       at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:364)
       at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:260)
       at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305)
       at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103)
       at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:118)
       at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333)
       at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310)
       at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168)
       at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126)
       at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366)
       at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765)
       at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683)
       at java.lang.Thread.run(Unknown Source)

       

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            Hide
            oleg_nenashev Oleg Nenashev added a comment -

            It was released in Jenkins 2.223 in March.  https://www.jenkins.io/changelog/#v2.223

            Show
            oleg_nenashev Oleg Nenashev added a comment - It was released in Jenkins 2.223 in March.   https://www.jenkins.io/changelog/#v2.223
            Hide
            wfollonier Wadeck Follonier added a comment -
            Show
            wfollonier Wadeck Follonier added a comment - Symptom correction proposal: https://github.com/jenkinsci/jenkins/pull/4525
            Hide
            sax555 Satheesh Kumar added a comment -

            If you have the backup of the Plugins folder before you did the upgrade of the plugin. Restore the backup folder into the Jenkins home directory and restart the instance, it would work

            Show
            sax555 Satheesh Kumar added a comment - If you have the backup of the Plugins folder before you did the upgrade of the plugin. Restore the backup folder into the Jenkins home directory and restart the instance, it would work
            Hide
            wfollonier Wadeck Follonier added a comment -
            Show
            wfollonier Wadeck Follonier added a comment - First analysis explained in https://issues.jenkins-ci.org/browse/JENKINS-59992?focusedCommentId=379193&page=com.atlassian.jira.plugin.system.issuetabpanels%3Acomment-tabpanel#comment-379193 about a potential root cause. No plan to work more on this from my side.
            Hide
            ethorsa ethorsa added a comment -

            Since my Upgrade from Oracle Java 8 to AdoptOpenJDK 11 I run into this problem too. The Jenkins log fills with following error, eventually crashing the server:

             

            WARNING	o.e.jetty.server.HttpChannel#handleException: ERROR dispatch failed
            Also:   java.lang.IllegalStateException: Jenkins.instance is missing. Read the documentation of Jenkins.getInstanceOrNull to see what you are doing wrong.
            		at jenkins.model.Jenkins.get(Jenkins.java:773)
            		at hudson.security.TokenBasedRememberMeServices2.autoLogin(TokenBasedRememberMeServices2.java:164)
            		at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:104)
            		at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
            [...]

            (Full log excerpt of this error attached)

            After first appearance of this error it's no longer possible to start Jenkins. Executing a full reboot of the host brings it up again.

             

            The Windows event log does not contain any useful information (only "exited with 1").

            Jenkins Master:

            • Jenkins v2.190.3
            • AdoptOpenJDK 11.0.4
            • Windows 7
            Show
            ethorsa ethorsa added a comment - Since my Upgrade from Oracle Java 8 to AdoptOpenJDK 11 I run into this problem too. The Jenkins log fills with following error, eventually crashing the server:   WARNING o.e.jetty.server.HttpChannel#handleException: ERROR dispatch failed Also: java.lang.IllegalStateException: Jenkins.instance is missing. Read the documentation of Jenkins.getInstanceOrNull to see what you are doing wrong. at jenkins.model.Jenkins.get(Jenkins.java:773) at hudson.security.TokenBasedRememberMeServices2.autoLogin(TokenBasedRememberMeServices2.java:164) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:104) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) [...] (Full log excerpt of this error attached) After first appearance of this error it's no longer possible to start Jenkins. Executing a full reboot of the host brings it up again.   The Windows event log does not contain any useful information (only "exited with 1" ). Jenkins Master: Jenkins v2.190.3 AdoptOpenJDK 11.0.4 Windows 7

              People

              • Assignee:
                wfollonier Wadeck Follonier
                Reporter:
                daniel15 Daniel Lo Nigro
              • Votes:
                4 Vote for this issue
                Watchers:
                11 Start watching this issue

                Dates

                • Created:
                  Updated:
                  Resolved: