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  1. Jenkins
  2. JENKINS-57954

jiraTransitionIssue doesn't transition "sub-tickets"

    Details

    • Type: Task
    • Status: Closed (View Workflow)
    • Priority: Minor
    • Resolution: Not A Defect
    • Component/s: jira-steps-plugin
    • Labels:
      None
    • Environment:
      Jenkins ver. 2.150.1
    • Similar Issues:

      Description

      Jira Steps couldn't transition sub-tickets:

      [Pipeline] jiraTransitionIssue*14:12:24* JIRA: Site - CompanySite - Transition issue with idOrKey: XXX-420*14:12:26* Error Code: 404*14:12:26* Error Message: {"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}[Pipeline] echo*14:12:26* hudson.AbortException: {"errorMessages":["Issue does not exist or you do not have permission to see it."],"errors":{}}

      NB: The sub-ticket exists. i could transition normal tickets without  any problems.
      I used "curl" instead to make it working.

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          Activity

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          nrayapati Naresh Rayapati added a comment -
          // Issue does not exist or you do not have permission to see it
          

          this error message is from JIRA itself, make sure you have the proper input while calling this step, the plugin is just a wrapper on top of api so there isn't anything that we can do in here.

          Show
          nrayapati Naresh Rayapati added a comment - // Issue does not exist or you do not have permission to see it this error message is from JIRA itself, make sure you have the proper input while calling this step, the plugin is just a wrapper on top of api so there isn't anything that we can do in here.

            People

            • Assignee:
              nrayapati Naresh Rayapati
              Reporter:
              benzo Benzo Angel
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              Dates

              • Created:
                Updated:
                Resolved: