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  1. Jenkins
  2. JENKINS-58280

NullPointerException from JIRA site section, when modifying or saving a job

    Details

    • Type: Bug
    • Status: Closed (View Workflow)
    • Priority: Critical
    • Resolution: Not A Defect
    • Component/s: jira-plugin, trac-plugin
    • Labels:
      None
    • Environment:
      Docker container running Jenkins BlueOcean ver. 2.176.1
    • Similar Issues:

      Description

      Hi all, 

      after a Jenkins Update (I don't remember the exact version, but I still found this issue using Jenkins 2.176.1 CI BlueOcean version, and Jira plugin 3.0.8), everytime I tried to modify or save a Job configuration, this error occurs

      A problem occurred while processing the request. Please check our bug tracker to see if a similar problem has already been reported. If it is already reported, please vote and put a comment on it to let us gauge the impact of the problem. If you think this is a new issue, please file a new issue. When you file an issue, make sure to add the entire stack trace, along with the version of Jenkins and relevant plugins. The users list might be also useful in understanding what has happened.

      Stack trace

      java.lang.NullPointerException at hudson.plugins.jira.JiraSite.getName(JiraSite.java:504) at hudson.plugins.jira.JiraProjectProperty$DescriptorImpl.doFillSiteNameItems(JiraProjectProperty.java:111) at java.lang.invoke.MethodHandle.invokeWithArguments(MethodHandle.java:627) at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:396) at org.kohsuke.stapler.Function$InstanceFunction.invoke(Function.java:408) at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:212) at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:145) at org.kohsuke.stapler.MetaClass$11.doDispatch(MetaClass.java:535) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747) Caused: javax.servlet.ServletException at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:797) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878) at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878) at org.kohsuke.stapler.MetaClass$4.doDispatch(MetaClass.java:280) at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58) at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:747) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:878) at org.kohsuke.stapler.Stapler.invoke(Stapler.java:676) at org.kohsuke.stapler.Stapler.service(Stapler.java:238) at javax.servlet.http.HttpServlet.service(HttpServlet.java:790) at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:873) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1623) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:154) at org.jenkinsci.plugins.ssegateway.Endpoint$SSEListenChannelFilter.doFilter(Endpoint.java:243) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.ResourceCacheControl.doFilter(ResourceCacheControl.java:134) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at io.jenkins.blueocean.auth.jwt.impl.JwtAuthenticationFilter.doFilter(JwtAuthenticationFilter.java:61) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at com.smartcodeltd.jenkinsci.plugin.assetbundler.filters.LessCSS.doFilter(LessCSS.java:47) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.plugins.locale.LocaleFilter.doFilter(LocaleFilter.java:42) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.plugins.scm_sync_configuration.extensions.ScmSyncConfigurationFilter$1.call(ScmSyncConfigurationFilter.java:49) at hudson.plugins.scm_sync_configuration.extensions.ScmSyncConfigurationFilter$1.call(ScmSyncConfigurationFilter.java:44) at hudson.plugins.scm_sync_configuration.ScmSyncConfigurationDataProvider.provideRequestDuring(ScmSyncConfigurationDataProvider.java:106) at hudson.plugins.scm_sync_configuration.extensions.ScmSyncConfigurationFilter.doFilter(ScmSyncConfigurationFilter.java:44) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at jenkins.telemetry.impl.UserLanguages$AcceptLanguageFilter.doFilter(UserLanguages.java:128) at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:151) at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:157) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:99) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84) at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:502) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) at java.lang.Thread.run(Thread.java:748)
      
      

       

      Looking for your support to understand how to fix this issue, and to let me modify / save configurations. Right now, I can use groovy scripts to generate all seed jobs, but I cannot modify the root one that generates all the rest using the Groovy files.

        Attachments

          Activity

          Hide
          grivious_plank Daniel Haarhoff added a comment -

          We had the same error message.

          In our case the URL to the Jira server was missing in the config. Once that was fixed the issue went was solved.

          Shame that the error message makes no useful indication of the root cause.

          Show
          grivious_plank Daniel Haarhoff added a comment - We had the same error message. In our case the URL to the Jira server was missing in the config. Once that was fixed the issue went was solved. Shame that the error message makes no useful indication of the root cause.
          Hide
          francescobabboni FRANCESCO BABBONI added a comment -

          You Daniel Haarhoff are amazing! Thanks again for your tip, even for us the Jira server URL and Alternative URL were missing from SYSTEM CONFIG parameters, once inserted, voilà, no more Jenkins devil inside pipeline configuration!!
          Thanks again, have a nice one!

           

          Show
          francescobabboni FRANCESCO BABBONI added a comment - You Daniel Haarhoff are amazing! Thanks again for your tip, even for us the Jira server URL and Alternative URL were missing from SYSTEM CONFIG parameters, once inserted, voilà, no more Jenkins devil inside pipeline configuration!! Thanks again, have a nice one!  
          Hide
          francescobabboni FRANCESCO BABBONI added a comment -

          You have to add Jira SERVER site URL into general System Configuration section.

          Show
          francescobabboni FRANCESCO BABBONI added a comment - You have to add Jira SERVER site URL into general System Configuration section.

            People

            • Assignee:
              Unassigned
              Reporter:
              francescobabboni FRANCESCO BABBONI
            • Votes:
              1 Vote for this issue
              Watchers:
              2 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: