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  1. Jenkins
  2. JENKINS-58940

ActiveDirectory.updateUserCache uncaughtException

    Details

    • Type: Bug
    • Status: Open (View Workflow)
    • Priority: Major
    • Resolution: Unresolved
    • Labels:
      None
    • Environment:
      Jenkins 2.176.2
      active-directory:2.16
    • Similar Issues:

      Description

      Updated plugins using install_plugins.sh (the docker model).

       

      Upon startup, seeing the following the in the logs when user logs in. Login is successful however.

       

      hudson.init.impl.InstallUncaughtExceptionHandler$DefaultUncaughtExceptionHandler uncaughtException
      SEVERE: A thread (ActiveDirectory.updateUserCache 1/332) died unexpectedly due to an uncaught exception, this may leave your Jenkins in a bad way and is usually indicative of a bug in the code.
      java.lang.NullPointerException
         at hudson.Util.fileToPath(Util.java:1501)
         at hudson.model.UserIdMapper.createDirectoryForNewUser(UserIdMapper.java:145)
         at hudson.model.UserIdMapper.putIfAbsent(UserIdMapper.java:92)
         at hudson.model.User.putUserFolderIfAbsent(User.java:806)
         at hudson.model.User.constructUserConfigFile(User.java:802)
         at hudson.model.User.save(User.java:796)
         at hudson.model.User.addProperty(User.java:336)
         at hudson.plugins.active_directory.ActiveDirectoryUserDetail.updateUserInfo(ActiveDirectoryUserDetail.java:213)
         at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider$2.run(ActiveDirectoryUnixAuthenticationProvider.java:462)
         at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1149)
         at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:624)
         at java.lang.Thread.run(Thread.java:748) 

        Attachments

          Activity

          Hide
          aulius Paulius Bulotas added a comment -

          I can confirm that downgrading Prometheus plugin solved issues we are seeing...

          Show
          aulius Paulius Bulotas added a comment - I can confirm that downgrading Prometheus plugin solved issues we are seeing...
          Hide
          ianw Ian Williams added a comment -

          We (the OP) do not have Prometheus plugin installed, so the issue remains unresolved.

          Show
          ianw Ian Williams added a comment - We (the OP) do not have Prometheus plugin installed, so the issue remains unresolved.
          Hide
          ntende Peter Ntende added a comment -

          In addition to the Prometheus Metrics plugin, I also had to remove to roll back influxDb, Git plugin and all git related plugins to previous versions.

          Show
          ntende Peter Ntende added a comment - In addition to the Prometheus Metrics plugin, I also had to remove to roll back influxDb, Git plugin and all git related plugins to previous versions.
          Hide
          sascht Charles Tudor added a comment -

          We are getting a NPE when logging in.  I was able to narrow down the plugins to  

          • ldap:1.20
          • prometheus:2.0.6
          • jobConfigHistory:2.24
          • permissive-script-security:0.5

           

          Going back to prometheus:2.0.0 or permissive-script-security:0.4 fixes the issue. 

           

          Stack trace

          java.lang.NullPointerException at hudson.Util.fileToPath(Util.java:1501) at hudson.model.UserIdMapper.createDirectoryForNewUser(UserIdMapper.java:145) at hudson.model.UserIdMapper.putIfAbsent(UserIdMapper.java:92) at hudson.model.User.putUserFolderIfAbsent(User.java:806) at hudson.model.User.constructUserConfigFile(User.java:802) at hudson.model.User.save(User.java:796) at hudson.model.User.addProperty(User.java:336) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:835) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:796) at hudson.security.LDAPSecurityRealm.loadUserByUsername(LDAPSecurityRealm.java:786) at jenkins.security.UserDetailsCache$Retriever.call(UserDetailsCache.java:172) at jenkins.security.UserDetailsCache$Retriever.call(UserDetailsCache.java:161) at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4767) at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3568) at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2350) at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2313) at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2228) Caused: com.google.common.util.concurrent.UncheckedExecutionException at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2234) at com.google.common.cache.LocalCache.get(LocalCache.java:3965) at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4764) at jenkins.security.UserDetailsCache.loadUserByUsername(UserDetailsCache.java:127) at hudson.model.User$UserIDCanonicalIdResolver.resolveCanonicalId(User.java:1239) at hudson.model.User$CanonicalIdResolver.resolve(User.java:1180) at hudson.model.User.get(User.java:505) at hudson.model.User.getOrCreateByIdOrFullName(User.java:570) at hudson.model.User.get(User.java:551) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:802) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:796) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:790) at hudson.security.LDAPSecurityRealm$LDAPAuthenticationManager.authenticate(LDAPSecurityRealm.java:997) at org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:74) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:252) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:502) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) at java.lang.Thread.run(Thread.java:748)

           

           

          Show
          sascht Charles Tudor added a comment - We are getting a NPE when logging in.  I was able to narrow down the plugins to   ldap:1.20 prometheus:2.0.6 jobConfigHistory:2.24 permissive-script-security:0.5   Going back to prometheus:2.0.0 or permissive-script-security:0.4 fixes the issue.    Stack trace java.lang.NullPointerException at hudson.Util.fileToPath(Util.java:1501) at hudson.model.UserIdMapper.createDirectoryForNewUser(UserIdMapper.java:145) at hudson.model.UserIdMapper.putIfAbsent(UserIdMapper.java:92) at hudson.model.User.putUserFolderIfAbsent(User.java:806) at hudson.model.User.constructUserConfigFile(User.java:802) at hudson.model.User.save(User.java:796) at hudson.model.User.addProperty(User.java:336) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:835) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:796) at hudson.security.LDAPSecurityRealm.loadUserByUsername(LDAPSecurityRealm.java:786) at jenkins.security.UserDetailsCache$Retriever.call(UserDetailsCache.java:172) at jenkins.security.UserDetailsCache$Retriever.call(UserDetailsCache.java:161) at com.google.common.cache.LocalCache$LocalManualCache$1.load(LocalCache.java:4767) at com.google.common.cache.LocalCache$LoadingValueReference.loadFuture(LocalCache.java:3568) at com.google.common.cache.LocalCache$Segment.loadSync(LocalCache.java:2350) at com.google.common.cache.LocalCache$Segment.lockedGetOrLoad(LocalCache.java:2313) at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2228) Caused: com.google.common.util.concurrent.UncheckedExecutionException at com.google.common.cache.LocalCache$Segment.get(LocalCache.java:2234) at com.google.common.cache.LocalCache.get(LocalCache.java:3965) at com.google.common.cache.LocalCache$LocalManualCache.get(LocalCache.java:4764) at jenkins.security.UserDetailsCache.loadUserByUsername(UserDetailsCache.java:127) at hudson.model.User$UserIDCanonicalIdResolver.resolveCanonicalId(User.java:1239) at hudson.model.User$CanonicalIdResolver.resolve(User.java:1180) at hudson.model.User.get(User.java:505) at hudson.model.User.getOrCreateByIdOrFullName(User.java:570) at hudson.model.User.get(User.java:551) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:802) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:796) at hudson.security.LDAPSecurityRealm.updateUserDetails(LDAPSecurityRealm.java:790) at hudson.security.LDAPSecurityRealm$LDAPAuthenticationManager.authenticate(LDAPSecurityRealm.java:997) at org.acegisecurity.ui.webapp.AuthenticationProcessingFilter.attemptAuthentication(AuthenticationProcessingFilter.java:74) at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:252) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:93) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1610) at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:540) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:146) at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:257) at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1701) at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:255) at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1345) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:203) at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:480) at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1668) at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:201) at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1247) at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:144) at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132) at org.eclipse.jetty.server.Server.handle(Server.java:502) at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:370) at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:267) at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:305) at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:103) at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:117) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:333) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:310) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:168) at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:126) at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:366) at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:765) at org.eclipse.jetty.util.thread.QueuedThreadPool$2.run(QueuedThreadPool.java:683) at java.lang.Thread.run(Thread.java:748)    
          Hide
          ianw Ian Williams added a comment -

          Charles Tudor, We (the OP) do not have Prometheus or plugin permissive-script-security installed. While ldap plugin is installed, we use AD, not ldap, so the issue remains unresolved.

          Show
          ianw Ian Williams added a comment - Charles Tudor , We (the OP) do not have Prometheus or plugin permissive-script-security installed. While ldap plugin is installed, we use AD, not ldap, so the issue remains unresolved.

            People

            • Assignee:
              fbelzunc Félix Belzunce Arcos
              Reporter:
              ianw Ian Williams
            • Votes:
              7 Vote for this issue
              Watchers:
              11 Start watching this issue

              Dates

              • Created:
                Updated: