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      Hi Team,
      We have integrated the jenkins with jira for auto deployment. but now we are facing the issue that its not triggering the auto deployment.

      After consulting with Jira cloud team they intimated us that its happening due to the deprecation of the use of specific keys that contain information to identify users, such as "name" and "userKey". 
      https://confluence.atlassian.com/cloud/blog/2018/06/say-goodbye-to-usernames-in-atlassian-cloud

      https://community.developer.atlassian.com/t/announcement-reminder-on-removal-of-user-names/34111

      And we are using username and password in Jira trigger plugin. However, they temporarily disabled a feature flag that enables on our instance. Which causes the auto deployment issue for time being, But its just for 4-5 days. After that they permanently uses accountid option then again we will stuck in huge trouble. 

       

      The main concern to raise this issue with your team is that Jira trigger plugin and Jira ext plugin should be update according to Jira changes.  Or do you have any alternative way to get rid off this issue ?
      Please find attached jenkins log screenshots.

      Looking forward to hearing from you.

      Usama Tariq | Sr. Devops Engineer


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            ashok_t_r Ashok T R added a comment -

            yes, please fix this issue

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            ashok_t_r Ashok T R added a comment - yes, please fix this issue
            Hide
            amrutdengre Amrut dengre added a comment -

            Hi Wisen Tanasa

            I have configured my jenkins https url in jira's webhook. Also I am receiving "Received Webhook callback from comment. Event type: comment_created" in my jenkins logs when I add a comment in my Jira ticket.

            However the build is not getting triggered. Could you please help me in fixing this?

            We are on Jira cloud and have followed all the Troubleshooting steps listed on page https://github.com/jenkinsci/jira-trigger-plugin

            I am not able to understand  "If you are seeing "Received Webhook callback ..." but your build is not triggered, your configuration for this plugin in Jenkins might be too restrictive, please double check." this part from troubleshooting steps.

            Please let me know if anything else is needed from my end.

            Usama Tariq,Ashok T R - Guys please guide me on this.

            Show
            amrutdengre Amrut dengre added a comment - Hi Wisen Tanasa I have configured my jenkins https url in jira's webhook. Also I am receiving "Received Webhook callback from comment. Event type: comment_created" in my jenkins logs when I add a comment in my Jira ticket. However the build is not getting triggered. Could you please help me in fixing this? We are on Jira cloud and have followed all the Troubleshooting steps listed on page  https://github.com/jenkinsci/jira-trigger-plugin I am not able to understand  "If you are seeing "Received Webhook callback ..." but your build is not triggered, your configuration for this plugin in Jenkins might be too restrictive, please double check." this part from troubleshooting steps. Please let me know if anything else is needed from my end. Usama Tariq , Ashok T R - Guys please guide me on this.
            Hide
            rlinux57 Usama Tariq added a comment -

            Amrut dengre, I'm still facing the issue, as it is not fixed yet. 

            Show
            rlinux57 Usama Tariq added a comment - Amrut dengre , I'm still facing the issue, as it is not fixed yet. 
            Hide
            rlinux57 Usama Tariq added a comment -

            Wisen Tanasa, Please let me know how to submit a pull request with a fix for this Jira trigger plugin ?

            Show
            rlinux57 Usama Tariq added a comment - Wisen Tanasa , Please let me know how to submit a pull request with a fix for this Jira trigger plugin ?
            Hide
            rlinux57 Usama Tariq added a comment -

            Wisen Tanasa or @Jenkins Support, Please let me know the procedure ?

            Show
            rlinux57 Usama Tariq added a comment - Wisen Tanasa or @Jenkins Support, Please let me know the procedure ?

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              • Assignee:
                rlinux57 Usama Tariq
                Reporter:
                rlinux57 Usama Tariq
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