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  1. Jenkins
  2. JENKINS-62762

Cannot login to jenkins after installing SAML plug-in

    Details

    • Type: Story
    • Status: Closed (View Workflow)
    • Priority: Major
    • Resolution: Not A Defect
    • Component/s: saml-plugin
    • Environment:
      Jenkins version: 2.241-1.1
      I installed the SAML plugin through Google Chrome when logged into Jenkins.
    • Similar Issues:

      Description

      I recently installed the SAML plugin in Jenkins and made sure everything was updated also.

       

      I started to configure Jenkins within the browser console and navigated to "Configure Global Security".

      There I found the option to select a SAML radio button which gave me configuration options similar to what this page will show you: https://github.com/jenkinsci/saml-plugin/blob/master/doc/CONFIGURE.md

       

      I was able to find the idP file to paste into Jenkins by following the ADFS example posted on the SAML page https://github.com/jenkinsci/saml-plugin/blob/master/doc/ADFS_CONFIG.md

       

      After adding the Metadata to the idP Metadata field and selecting the validate button it told me it was successful. I then clicked Save. I logged out of Jenkins to test and I've not been able to log in. Other users are also not able to log in. Attached is are a couple videos that demo trying to log in.

       

      I have completed all steps on the ADFS example page except for the part labeled "Encryption: import key from JENKIS_HOME/saml-sp.metadata.xml file" and "Signature: import key from JENKIS_HOME/saml-sp.metadata.xml file".

       

      URLs I have used or referenced:

      SAML plugin page: https://plugins.jenkins.io/saml/

      Configuring Jenkins: https://github.com/jenkinsci/saml-plugin/blob/master/doc/CONFIGURE.md

      ADFS Example: https://github.com/jenkinsci/saml-plugin/blob/master/doc/ADFS_CONFIG.md

       

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          ifernandezcalvo Ivan Fernandez Calvo added a comment -

          Jira is not a support site please use the google groups, I will kindly help you if you provide the troubleshooting information requested at https://github.com/jenkinsci/saml-plugin/blob/master/doc/TROUBLESHOOTING.md#troubleshooting

          https://www.jenkins.io/participate/report-issue/

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          ifernandezcalvo Ivan Fernandez Calvo added a comment - Jira is not a support site please use the google groups, I will kindly help you if you provide the troubleshooting information requested at https://github.com/jenkinsci/saml-plugin/blob/master/doc/TROUBLESHOOTING.md#troubleshooting https://www.jenkins.io/participate/report-issue/

            People

            • Assignee:
              ifernandezcalvo Ivan Fernandez Calvo
              Reporter:
              cnelsen Caleb Nelsen
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              Dates

              • Created:
                Updated:
                Resolved: