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  1. Jenkins
  2. JENKINS-30273

Issue with Jenkins and ALM11.52 integration

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      We are trying to integrate Jenkins with HP ALM 11.52.
      I have added Plugin “hp-application-automation-tools-plugin” to Jenkins to connect HP ALM.

      When i try to build the job from Jenkin, i am getting below error message in Jenkin Console Output.

      Run mode is set to: RUN_LOCAL
      The OTA version is not compatible with the current version of the Application Lifecycle Management server:
      OTA version: 11.52, OTA build number: 341. Server version: 11.52, server build number: 536.
      Error: Cannot Login to QC: Authorization failed.
      Build step 'Execute HP functional tests from HP ALM' changed build result to FAILURE
      Run condition [Always] enabling perform for step [[Publish HP tests result]]
      Finished: FAILURE

      We have tried below but we couldn’t fix this issue:

      • Tried Cleaning up with HP Clean Utility tool to clean up old artifacts.
      • I have opened the HP ticket. HP suggested as below :
        "In this case, this is out of our support, we don’t have any information about how to perform this, because ALM is not design to be integrate with Jenkins””:

      Below links are from HP Support:
      http://support.openview.hp.com/selfsolve/document/KM00413897
      https://softwaresupport.hp.com/group/softwaresupport/search-result/-/facetsearch/document/KM00491230

      How to resolve or what is the next steps?

            roy_lu Roy Lu
            luckya99 Thiyagarajan Aramudhan
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              Created:
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