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Bug
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Resolution: Fixed
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Major
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None
There are situations where a Jenkins instance is not responding properly and before restarting it we request a support bundle to have the maximum diagnosis information possible.
ie. If there is a blocked remote channel to an agent the support bundle will not be generated, as it will block trying to get information from that agent, and the user will be forced to restart without a support bundle.
See attached stacktrace with an example.
We should add a timeout to each operation we perform on the support bundled to make sure we get at least some information when Jenkins is not responding.
This happened on 2.32
Steps to reproduce:
1. Somehow hang a remoting channel. In this case it was a plugin transferring huge amounts of data + maybe some connectivity issues.
2. Take a support bundle.
- is duplicated by
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JENKINS-42012 ThreadDump generation blocked when an agent remote channel is blocked
- Resolved
- links to