Uploaded image for project: 'Jenkins'
  1. Jenkins
  2. JENKINS-48152

Connection to ALM server (https SaaS) fails since moving Jenkins to https

    Details

    • Similar Issues:

      Description

      Jenkins was previously installed on http/port 8080 and was fully integrated with ALM (https SaaS version), running functional tests using HPE ALM Lab Management.  

      Jenkins was then reconfigured to https, port 443 and a security certificate was requested and obtained for the site.  All certificates were successfully imported into the Java keystore.  This configuration appears to have broken the connection to the ALM server.  From the error it looks like there may be a certificate trust issue?  How can I resolve this issue?  

      Error received is: 

      _Failed to connect to https://xxx.saas.hpe.com/qcbin._

      javax.net.ssl.SSLPeerUnverifiedException: peer not authenticated
      at sun.security.ssl.SSLSessionImpl.getPeerCertificates(Unknown Source)
      at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.verifyHostName(SSLProtocolSocketFactory.java:257)
      at org.apache.commons.httpclient.protocol.SSLProtocolSocketFactory.createSocket(SSLProtocolSocketFactory.java:200)
      at org.apache.commons.httpclient.HttpConnection.tunnelCreated(HttpConnection.java:793)
      at org.apache.commons.httpclient.HttpMethodDirector.executeConnect(HttpMethodDirector.java:521)
      at org.apache.commons.httpclient.HttpMethodDirector.executeWithRetry(HttpMethodDirector.java:398)
      at org.apache.commons.httpclient.HttpMethodDirector.executeMethod(HttpMethodDirector.java:178)
      at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:404)
      at org.apache.commons.httpclient.HttpClient.executeMethod(HttpClient.java:330)
      at hudson.ProxyConfiguration$DescriptorImpl.doValidateProxy(ProxyConfiguration.java:369)
      at java.lang.invoke.MethodHandle.invokeWithArguments(Unknown Source)
      at org.kohsuke.stapler.Function$MethodFunction.invoke(Function.java:343)
      at org.kohsuke.stapler.interceptor.RequirePOST$Processor.invoke(RequirePOST.java:52)
      at org.kohsuke.stapler.PreInvokeInterceptedFunction.invoke(PreInvokeInterceptedFunction.java:26)
      at org.kohsuke.stapler.Function.bindAndInvoke(Function.java:184)
      at org.kohsuke.stapler.Function.bindAndInvokeAndServeResponse(Function.java:117)
      at org.kohsuke.stapler.MetaClass$1.doDispatch(MetaClass.java:129)
      at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
      at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
      at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
      at org.kohsuke.stapler.MetaClass$5.doDispatch(MetaClass.java:248)
      at org.kohsuke.stapler.NameBasedDispatcher.dispatch(NameBasedDispatcher.java:58)
      at org.kohsuke.stapler.Stapler.tryInvoke(Stapler.java:715)
      at org.kohsuke.stapler.Stapler.invoke(Stapler.java:845)
      at org.kohsuke.stapler.Stapler.invoke(Stapler.java:649)
      at org.kohsuke.stapler.Stapler.service(Stapler.java:238)
      at javax.servlet.http.HttpServlet.service(HttpServlet.java:790)
      at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:841)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1650)
      at hudson.util.PluginServletFilter$1.doFilter(PluginServletFilter.java:135)
      at hudson.util.PluginServletFilter.doFilter(PluginServletFilter.java:138)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at hudson.security.csrf.CrumbFilter.doFilter(CrumbFilter.java:80)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:84)
      at hudson.security.UnwrapSecurityExceptionFilter.doFilter(UnwrapSecurityExceptionFilter.java:51)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at jenkins.security.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:117)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.providers.anonymous.AnonymousProcessingFilter.doFilter(AnonymousProcessingFilter.java:125)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.ui.rememberme.RememberMeProcessingFilter.doFilter(RememberMeProcessingFilter.java:142)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.ui.AbstractProcessingFilter.doFilter(AbstractProcessingFilter.java:271)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:92)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at org.acegisecurity.context.HttpSessionContextIntegrationFilter.doFilter(HttpSessionContextIntegrationFilter.java:249)
      at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:67)
      at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:87)
      at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:90)
      at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:171)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:49)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:82)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30)
      at org.eclipse.jetty.servlet.ServletHandler$CachedChain.doFilter(ServletHandler.java:1637)
      at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:533)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143)
      at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:524)
      at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:190)
      at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1595)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:188)
      at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1253)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:168)
      at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:473)
      at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1564)
      at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:166)
      at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1155)
      at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141)
      at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:132)
      at org.eclipse.jetty.server.Server.handle(Server.java:564)
      at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:317)
      at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:251)
      at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:279)
      at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)
      at org.eclipse.jetty.io.ssl.SslConnection.onFillable(SslConnection.java:278)
      at org.eclipse.jetty.io.ssl.SslConnection$3.succeeded(SslConnection.java:148)
      at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:110)
      at org.eclipse.jetty.io.ChannelEndPoint$2.run(ChannelEndPoint.java:124)
      at org.eclipse.jetty.util.thread.Invocable.invokePreferred(Invocable.java:128)
      at org.eclipse.jetty.util.thread.Invocable$InvocableExecutor.invoke(Invocable.java:222)
      at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:294)
      at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:199)
      at winstone.BoundedExecutorService$1.run(BoundedExecutorService.java:77)
      at java.util.concurrent.ThreadPoolExecutor.runWorker(Unknown Source)
      at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
      at java.lang.Thread.run(Unknown Source)

        Attachments

          Activity

          Hide
          marlene_macdonald Marlene Macdonald added a comment -

          This was caused by an issue with the user account locking.  Not a Jenkins issue.

          Show
          marlene_macdonald Marlene Macdonald added a comment - This was caused by an issue with the user account locking.  Not a Jenkins issue.

            People

            • Assignee:
              roy_lu Roy Lu
              Reporter:
              marlene_macdonald Marlene Macdonald
            • Votes:
              0 Vote for this issue
              Watchers:
              1 Start watching this issue

              Dates

              • Created:
                Updated:
                Resolved: