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  1. Jenkins
  2. JENKINS-69615

Save and Apply button in Configure System is not working

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    • Icon: Bug Bug
    • Resolution: Not A Defect
    • Icon: Blocker Blocker
    • core
    • None
    • I have installed Jenkins 2.332.3. It is Linux Server on private cloud. Jenkins is running behind Apache and Tomcat.

      The Save and Apply button in configure system of manage jenkins is throwing error. It is saving the data, but throwing error. 

      Whereas Save and Apply button in other options are working.

       

      This is happening after installing the plugins. Before that save and apply button were working fine.

       

       

       

      The following are the plugins installed.

       

      ace-editor 1.1
      active-directory 2.25.1
      ant 475.vf34069fef73c
      antisamy-markup-formatter 2.7
      apache-httpcomponents-client-4-api 4.5.13-1.0
      artifact-diff-plugin 1.3
      artifactdeployer 1.2
      artifactory 3.17.0
      atlassian-jira-software-cloud 2.0.2
      audit2db 0.4
      authentication-tokens 1.3
      authorize-project 1.4.0
      badge 1.9.1
      bitbucket-scm-filter-jira-validator 0.1.0
      blueocean 1.25.5
      blueocean-autofavorite 1.2.5
      blueocean-bitbucket-pipeline 1.25.5
      blueocean-commons 1.25.5
      blueocean-config 1.25.5
      blueocean-core-js 1.25.5
      blueocean-dashboard 1.25.5
      blueocean-display-url 2.4.1
      blueocean-events 1.25.5
      blueocean-git-pipeline 1.25.5
      blueocean-github-pipeline 1.25.5
      blueocean-i18n 1.25.5
      blueocean-jira 1.25.5
      blueocean-jwt 1.25.5
      blueocean-personalization 1.25.5
      blueocean-pipeline-api-impl 1.25.5
      blueocean-pipeline-editor 1.25.5
      blueocean-pipeline-scm-api 1.25.5
      blueocean-rest 1.25.5
      blueocean-rest-impl 1.25.5
      blueocean-web 1.25.5
      bootstrap4-api 4.6.0-5
      bootstrap5-api 5.1.3-7
      bouncycastle-api 2.26
      branch-api 2.1046.v0ca_37783ecc5
      build-cause-run-condition 0.1
      build-metrics 1.2
      build-name-setter 2.2.0
      build-pipeline-plugin 1.5.8
      build-timeout 1.21
      build-timestamp 1.0.3
      build-user-vars-plugin 1.8
      caffeine-api 2.9.3-65.v6a_47d0f4d1fe
      checks-api 1.7.4
      cloudbees-bitbucket-branch-source 773.v4b_9b_005b_562b_
      cloudbees-credentials 3.3
      cloudbees-folder 6.722.v8165b_a_cf25e9
      code-coverage-api 2.0.4
      codebeamer-xunit-importer 1.9
      codebeamer-xunit-uploader 1.1.4
      codesonar 3.0.0
      command-launcher 1.2
      compress-artifacts 1.1
      conditional-buildstep 1.4.2
      config-file-provider 3.10.0
      configuration-as-code 1429.v09b_044a_c93de
      configuration-as-code-groovy 1.1
      configurationslicing 430.v966357576543
      copyartifact 1.46.4
      cors-filter 1.1
      credentials 1087.1089.v2f1b_9a_b_040e4
      credentials-binding 523.vd859a_4b_122e6
      crx-content-package-deployer 1.9
      cucumber-reports 5.7.1
      cvs 2.19.1
      dashboard-view 2.432.va_712ce35862d
      data-tables-api 1.11.4-4
      deploy 1.16
      display-url-api 2.3.6
      distfork 1.7
      docker-commons 1.19
      docker-java-api 3.2.13-37.vf3411c9828b9
      docker-plugin 1.2.9
      docker-workflow 1.28
      dtkit-api 3.0.1
      dumpling 2.2
      durable-task 496.va67c6f9eefa7
      ec2-deployment-dashboard 1.0.10
      echarts-api 5.3.2-1
      email-ext 2.89
      emailext-template 1.4
      envfile 1.2
      envinject 2.866.v5c0403e3d4df
      envinject-api 1.199.v3ce31253ed13
      extended-choice-parameter 346.vd87693c5a_86c
      extensible-choice-parameter 1.8.0
      external-monitor-job 191.v363d0d1efdf8
      favorite 2.4.1
      favorite-view 1
      file-operations 1.11
      font-awesome-api 6.0.0-1
      forensics-api 1.15.1
      ftppublisher 1.1.4
      generic-webhook-trigger 1.84
      gerrit-trigger 2.36.0
      ghprb 1.42.2
      git 4.11.5
      git-changelog 3.23
      git-client 3.11.0
      git-parameter 0.9.17
      git-server 1.11
      github 1.34.3
      github-api 1.303-400.v35c2d8258028
      github-branch-source 1637.vd833b_7ca_7654
      github-scm-filter-jira-validator 0.1.0
      gitlab-api 5.0.1-74.v44f46b_54c775
      gitlab-branch-source 628.ve99e3d4df4b_8
      gitlab-logo 1.0.5
      gitlab-merge-request-jenkins 2.0.0
      gitlab-oauth 1.16
      gitlab-plugin 1.5.35
      global-build-stats 244.v27c8a_2e50a_34
      global-post-script 1.1.3
      global-pre-script 20.02
      gradle 1.39.1
      groovy 2.4
      groovy-label-assignment 1.2.0
      groovy-postbuild 2.5
      groovy-remote 0.2
      h2-api 1.4.199
      handlebars 3.0.8
      handy-uri-templates-2-api 2.1.8-22.v77d5b_75e6953
      hp-application-automation-tools-plugin 7.3
      hp-quality-center 1.6
      htmlpublisher 1.3
      ivy 2.2
      ivy-report 1.2
      ivytrigger 0.35
      jackson2-api 2.13.3-285.vc03c0256d517
      jacoco 3.3.2
      javadoc 217.v905b_86277a_2a_
      javax-activation-api 1.2.0-3
      javax-mail-api 1.6.2-6
      jaxb 2.3.6-1
      jdk-tool 1
      jenkins-design-language 1.25.5
      jenkins-flowdock-plugin 1.1.8
      jenkins-jira-issue-updater 1.18
      jersey2-api 2.36-2
      jira 3.3
      jira-ext 0.9
      jira-steps 2.0.141.vd0c6e6dc83f0
      jira-trigger 1.0.1
      JiraTestResultReporter 169.v6073bb438046
      jjwt-api 0.11.5-77.v646c772fddb_0
      job-restrictions 0.8
      jobConfigHistory 1139.v888b_656ca_f6d
      jquery 1.12.4-1
      jquery-detached 1.2.1
      jquery3-api 3.6.0-3
      jsch 0.1.55.2
      junit 1119.1121.vc43d0fc45561
      junit-attachments 101.v82f494a_00e9e
      ldap 1.22
      lockable-resources 2.15
      m2release 0.16.3
      mailer 414.vcc4c33714601
      mapdb-api 1.0.9.0
      matrix-auth 2.6.6
      matrix-groovy-execution-strategy 1.0.7
      matrix-project 771.v574584b_39e60
      maven-artifact-choicelistprovider 1.10.1
      maven-info 0.3.0
      maven-metadata-plugin 2.1
      maven-plugin 3.19
      mercurial 2.16.2
      momentjs 1.1.1
      msbuild 1.3
      nant 1.4.3
      nexus-artifact-uploader 2.13
      nexus-jenkins-plugin 3.14.415.v4605773547f3
      nexus-task-runner 0.9.2
      nodejs 1.5.1
      nodelabelparameter 1.11.0
      nunit 0.27
      Office-365-Connector 4.17.0
      okhttp-api 4.9.3-105.vb96869f8ac3a
      pam-auth 1.5.1
      parameterized-scheduler 1
      parameterized-trigger 2.44
      performance 3.2
      periodic-reincarnation 1.13
      pipeline-aggregator-view 1.11
      pipeline-build-step 2.18
      pipeline-cps-http 0.3.1
      pipeline-github-lib 38.v445716ea_edda_
      pipeline-global-lib-nexus 0.2.3
      pipeline-graph-analysis 195.v5812d95a_a_2f9
      pipeline-groovy-lib 591.v3a_7f422b_d058
      pipeline-input-step 449.v77f0e8b_845c4
      pipeline-maven 3.10.0
      pipeline-milestone-step 101.vd572fef9d926
      pipeline-model-api 1.9.3
      pipeline-model-definition 1.9.3
      pipeline-model-extensions 1.9.3
      pipeline-rest-api 2.9
      pipeline-stage-step 293.v200037eefcd5
      pipeline-stage-tags-metadata 1.9.3
      pipeline-stage-view 2.9
      pipeline-utility-steps 2.13.0
      plain-credentials 1.8
      plugin-util-api 2.16.0
      popper-api 1.16.1-3
      popper2-api 2.11.5-1
      postbuildscript 3.1.0-375.v3db_cd92485e1
      powershell 1.7
      preSCMbuildstep 0.3
      publish-over 0.22
      publish-over-cifs 0.16
      publish-over-dropbox 1.3.2
      publish-over-ftp 1.17
      publish-over-ssh 1.24
      pubsub-light 1.16
      qc 1.2.1
      qmetry-for-jira-test-management 1.18
      quality-gates 2.5
      rake 1.8.0
      release 2.14
      repository-connector 2.2.0
      resource-disposer 0.8
      role-strategy 488.v0634ce149b_8c
      rubyMetrics 1.6.5
      run-condition 1.5
      run-condition-extras 0.3
      saferestart 0.3
      scm-api 608.vfa_f971c5a_a_e9
      scp 1.8
      script-security 1175.v4b_d517d6db_f0
      secure-post-script 0.1
      selenium-aes 0.5
      selenium-axis 0.0.6
      selenium-builder 1.14
      seleniumhtmlreport 1.1
      seleniumrc-plugin 1
      shared-objects 0.44
      sidebar-link 2.2.0
      simple-theme-plugin 103.va_161d09c38c7
      slack 616.v03b_1e98d13dd
      snakeyaml-api 1.30.1
      sonar 2.14
      sonar-gerrit 371.v7f34ee88b_960
      sonar-quality-gates 1.3.1
      sonargraph-integration 5.0.1
      sonarqube-generic-coverage 1
      sqlplus-script-runner 2.0.20
      sse-gateway 1.25
      ssh 2.6.1
      ssh-agent 295.v9ca_a_1c7cc3a_a_
      ssh-credentials 277.v95c2fec1c047
      ssh-slaves 1.821.vd834f8a_c390e
      ssh-steps 2.0.39.v831c5e6468b_c
      ssh2easy 1.4
      sshd 3.237.v883d165a_c1d3
      started-by-envvar 1
      strict-crumb-issuer 2.1.0
      structs 318.va_f3ccb_729b_71
      subversion 2.15.5
      summary_report 1.15
      svn-partial-release-mgr 1.0.1
      svn-revert-plugin 1.3
      svn-workspace-cleaner 1.1
      svncompat13 1.2
      svncompat14 1.1
      synopsys-coverity 3.0.1
      terminate-ssh-processes-plugin 1
      TestComplete 2.8.1
      testcomplete-xunit 1.1
      testcomplete11-xunit 1.1
      testng-plugin 554.va4a552116332
      text-file-operations 1.3.2
      text-finder-run-condition 0.1
      timestamper 1.18
      tm4j-automation 3.2.1
      token-macro 293.v283932a_0a_b_49
      tracking-git 1
      translation 1.16
      trilead-api 1.57.v6e90e07157e1
      variant 1.4
      versionnumber 1.9
      violation-comments-to-gitlab 2.55
      windows-slaves 1.8.1
      workflow-aggregator 2.5
      workflow-api 1153.vb_912c0e47fb_a_
      workflow-basic-steps 2.24
      workflow-cps 2660.vb_c0412dc4e6d
      workflow-cps-global-lib 588.v576c103a_ff86
      workflow-cps-global-lib-http 2.0.0
      workflow-durable-task-step 1139.v252a_e12e8463
      workflow-job 1145.v7f2433caa07f
      workflow-multibranch 716.vc692a_e52371b_
      workflow-remote-loader 1.5
      workflow-scm-step 400.v6b_89a_1317c9a_
      workflow-step-api 625.vd896b_f445a_f8
      workflow-support 813.vb_d7c3d2984a_0
      ws-cleanup 0.34
      xml-job-to-job-dsl 0.1.13
      xray-connector 2.6.1
      xunit 3.1.0
      xvfb 1.2
      zap 1.1.0
      zap-pipeline 1.16
      zapper 1.0.7
      zephyr-for-jira-test-management 1.5

       

       

      Kindly help. This has become a blocker in the Production Environment.

       

       

       

       

      Slack trace as follows -

       
      Sep 15, 2022 1:07:03 PM INFO hudson.TcpSlaveAgentListener$ConnectionHandler run
      Connection #19 failed: java.io.EOFException
      Sep 15, 2022 1:07:35 PM WARNING hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider lambda$retrieveUser$0
      Failed to retrieve user information for  <email id>

       

      java.net.SocketTimeoutException: connect timed out at java.base/java.net.PlainSocketImpl.socketConnect(Native Method) at java.base/java.net.AbstractPlainSocketImpl.doConnect(AbstractPlainSocketImpl.java:412) at java.base/java.net.AbstractPlainSocketImpl.connectToAddress(AbstractPlainSocketImpl.java:255) at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:237) at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392) at java.base/java.net.Socket.connect(Socket.java:609) at java.naming/com.sun.jndi.ldap.Connection.createSocket(Connection.java:335) at java.naming/com.sun.jndi.ldap.Connection.<init>(Connection.java:231) at java.naming/com.sun.jndi.ldap.LdapClient.<init>(LdapClient.java:137) at java.naming/com.sun.jndi.ldap.LdapClient.getInstance(LdapClient.java:1616) at java.naming/com.sun.jndi.ldap.LdapCtx.connect(LdapCtx.java:2847) at java.naming/com.sun.jndi.ldap.LdapCtx.<init>(LdapCtx.java:348) at java.naming/com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxFromUrl(LdapCtxFactory.java:266) at java.naming/com.sun.jndi.ldap.LdapCtxFactory.getUsingURL(LdapCtxFactory.java:226) at java.naming/com.sun.jndi.ldap.LdapCtxFactory.getLdapCtxInstance(LdapCtxFactory.java:183) at java.naming/com.sun.jndi.url.ldap.ldapURLContextFactory.getObjectInstance(ldapURLContextFactory.java:52) at java.naming/javax.naming.spi.NamingManager.getURLObject(NamingManager.java:624) at java.naming/javax.naming.spi.NamingManager.processURL(NamingManager.java:401) at java.naming/javax.naming.spi.NamingManager.processURLAddrs(NamingManager.java:381) at java.naming/javax.naming.spi.NamingManager.getObjectInstance(NamingManager.java:353) at java.naming/com.sun.jndi.ldap.LdapReferralContext.<init>(LdapReferralContext.java:119) Caused: javax.naming.CommunicationException: emea.cpqcorp.net:389 [Root exception is java.net.SocketTimeoutException: connect timed out] at java.naming/com.sun.jndi.ldap.LdapReferralContext.<init>(LdapReferralContext.java:96) at java.naming/com.sun.jndi.ldap.LdapReferralException.getReferralContext(LdapReferralException.java:151) at java.naming/com.sun.jndi.ldap.LdapCtx.c_getAttributes(LdapCtx.java:1386) at java.naming/com.sun.jndi.toolkit.ctx.ComponentDirContext.p_getAttributes(ComponentDirContext.java:235) at java.naming/com.sun.jndi.toolkit.ctx.PartialCompositeDirContext.getAttributes(PartialCompositeDirContext.java:141) at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.recursiveGroupLookup(ActiveDirectoryUnixAuthenticationProvider.java:773) at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.resolveGroups(ActiveDirectoryUnixAuthenticationProvider.java:710) at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.lambda$retrieveUser$0(ActiveDirectoryUnixAuthenticationProvider.java:422) at com.github.benmanes.caffeine.cache.BoundedLocalCache.lambda$doComputeIfAbsent$14(BoundedLocalCache.java:2406) at java.base/java.util.concurrent.ConcurrentHashMap.compute(ConcurrentHashMap.java:1908) at com.github.benmanes.caffeine.cache.BoundedLocalCache.doComputeIfAbsent(BoundedLocalCache.java:2404) at com.github.benmanes.caffeine.cache.BoundedLocalCache.computeIfAbsent(BoundedLocalCache.java:2387) at com.github.benmanes.caffeine.cache.LocalCache.computeIfAbsent(LocalCache.java:108) at com.github.benmanes.caffeine.cache.LocalManualCache.get(LocalManualCache.java:62) at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:454) at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:297) at hudson.plugins.active_directory.ActiveDirectoryUnixAuthenticationProvider.retrieveUser(ActiveDirectoryUnixAuthenticationProvider.java:223) at hudson.plugins.active_directory.ActiveDirectorySecurityRealm.authenticate(ActiveDirectorySecurityRealm.java:904) at hudson.security.AbstractPasswordBasedSecurityRealm.authenticate2(AbstractPasswordBasedSecurityRealm.java:74) at hudson.security.AbstractPasswordBasedSecurityRealm.doAuthenticate(AbstractPasswordBasedSecurityRealm.java:97) at hudson.security.AbstractPasswordBasedSecurityRealm.access$000(AbstractPasswordBasedSecurityRealm.java:30) at hudson.security.AbstractPasswordBasedSecurityRealm$Authenticator.retrieveUser(AbstractPasswordBasedSecurityRealm.java:183) at org.springframework.security.authentication.dao.AbstractUserDetailsAuthenticationProvider.authenticate(AbstractUserDetailsAuthenticationProvider.java:133) at org.springframework.security.authentication.ProviderManager.authenticate(ProviderManager.java:182) at org.springframework.security.web.authentication.UsernamePasswordAuthenticationFilter.attemptAuthentication(UsernamePasswordAuthenticationFilter.java:85) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:223) at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:213) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99) at jenkins.security.BasicHeaderProcessor.doFilter(BasicHeaderProcessor.java:97) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110) at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80) at hudson.security.HttpSessionContextIntegrationFilter2.doFilter(HttpSessionContextIntegrationFilter2.java:63) at hudson.security.ChainedServletFilter$1.doFilter(ChainedServletFilter.java:99) at hudson.security.ChainedServletFilter.doFilter(ChainedServletFilter.java:111) at hudson.security.HudsonFilter.doFilter(HudsonFilter.java:172) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.kohsuke.stapler.compression.CompressionFilter.doFilter(CompressionFilter.java:53) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at hudson.util.CharacterEncodingFilter.doFilter(CharacterEncodingFilter.java:86) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.kohsuke.stapler.DiagnosticThreadNameFilter.doFilter(DiagnosticThreadNameFilter.java:30) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at jenkins.security.SuspiciousRequestFilter.doFilter(SuspiciousRequestFilter.java:38) at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(ApplicationFilterChain.java:193) at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationFilterChain.java:166) at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperValve.java:201) at org.apache.catalina.core.StandardContextValve.invoke(StandardContextValve.java:97) at org.apache.catalina.authenticator.AuthenticatorBase.invoke(AuthenticatorBase.java:669) at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.java:143) at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.java:81) at org.apache.catalina.valves.AbstractAccessLogValve.invoke(AbstractAccessLogValve.java:698) at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineValve.java:78) at org.apache.catalina.connector.CoyoteAdapter.service(CoyoteAdapter.java:364) at org.apache.coyote.http11.Http11Processor.service(Http11Processor.java:616) at org.apache.coyote.AbstractProcessorLight.process(AbstractProcessorLight.java:65) at org.apache.coyote.AbstractProtocol$ConnectionHandler.process(AbstractProtocol.java:831) at org.apache.tomcat.util.net.NioEndpoint$SocketProcessor.doRun(NioEndpoint.java:1629) at org.apache.tomcat.util.net.SocketProcessorBase.run(SocketProcessorBase.java:49) at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128) at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628) at org.apache.tomcat.util.threads.TaskThread$WrappingRunnable.run(TaskThread.java:61) at java.base/java.lang.Thread.run(Thread.java:829)

            Unassigned Unassigned
            dee_user Deepa TP
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              Created:
              Updated:
              Resolved: